Privacy Policy
Your privacy and the security of your health information are our top priorities. Learn how we protect your data.
Last updated: October 15, 2025
Information We Collect
Understanding what data we gather and why
Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name, email address, and phone number
- Date of birth and gender
- Medical history and health information
- Insurance information
- Payment information
- Appointment preferences and scheduling information
Health Information
As a healthcare provider, we collect and maintain detailed health information including:
- Medical history and current health conditions
- Laboratory test results
- Treatment plans and progress notes
- Medication history and current prescriptions
- Vital signs and physical examination findings
Website Usage Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
How We Use Your Information
Your data helps us provide better care
Healthcare Services
We use your information to provide comprehensive healthcare services:
- Diagnosing and treating medical conditions
- Developing personalized treatment plans
- Monitoring your health progress
- Coordinating care with other healthcare providers
- Processing insurance claims and payments
Communication
We use your contact information to:
- Schedule and confirm appointments
- Send important health information and reminders
- Provide test results and treatment updates
- Respond to your questions and concerns
- Send newsletters and health education materials (with your consent)
SMS/Text Messaging Program
If you opt in to receive text messages from us, we will use your phone number to send:
- Appointment confirmations and reminders
- Lab result notifications
- Prescription and refill reminders
- Health tips and educational content
- Important clinic updates
Message Frequency: Message frequency varies based on your treatment plan and communication preferences. You may receive up to 4-6 messages per month.
Opt-Out: You can opt out of text messages at any time by replying STOP to any message or by contacting us at 662-404-7177. After opting out, you will receive one final confirmation message.
Help: For assistance, reply HELP to any message or contact us at 662-404-7177.
Carrier Rates: Message and data rates may apply. We are not responsible for carrier charges. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most major U.S. carriers.
Business Operations
We may use your information for legitimate business purposes:
- Improving our services and patient care
- Conducting quality assurance and research
- Complying with legal and regulatory requirements
- Protecting against fraud and abuse
Information Sharing
When and how we share your information
Healthcare Providers
We may share your health information with other healthcare providers involved in your care, including:
- Specialists and consultants
- Laboratories and diagnostic facilities
- Pharmacies for prescription fulfillment
- Emergency medical services when necessary
Insurance and Payment
We share necessary information with:
- Your insurance company for claims processing
- Payment processors for billing purposes
- Collection agencies (only if payment is overdue)
Legal Requirements
We may disclose your information when required by law, including:
- Court orders or legal subpoenas
- Public health reporting requirements
- Law enforcement investigations
- Protection of patient safety
Your Rights
You have control over your information
Access and Copies
You have the right to:
- Request copies of your medical records
- Access your health information
- Receive an accounting of disclosures
- Request restrictions on certain uses and disclosures
Corrections and Updates
You may request:
- Corrections to inaccurate information
- Updates to your contact information
- Amendments to your medical records
Communication Preferences
You can:
- Opt out of marketing communications
- Choose your preferred communication methods
- Request confidential communications
Data Security
Protecting your information
Security Measures
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Secure servers and databases
- Regular security audits and updates
- Employee training on privacy and security
- Access controls and authentication
HIPAA Compliance
As a healthcare provider, we are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable state and federal privacy laws.
Contact Us
Questions about your privacy?
If you have questions about this Privacy Policy or your privacy rights, please contact us:
Impact Health Clinics
2304 Jackson Ave W, Suite 101
Oxford, MS 38655
Phone: 662-404-7177
Email: privacy@impacthealthclinics.com
This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new policy on our website.